Last updated: May 24, 2021
Please read these terms and conditions carefully before using Our Service.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of these Terms and Conditions:
Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
Account means a unique account created for You to access our Service or parts of our Service.
Country refers to: California, United States
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to VGRID Energy Systems, Inc., 513 Calle San Pablo, CA 93012.
Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
Feedback means feedback, innovations or suggestions sent by You regarding the attributes, performance or features of our Service.
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
Promotions refer to contests, sweepstakes or other promotions offered through the Service.
Service refers to the Website.
Subscriptions refer to the services or access to the Service offered on a subscription basis by the Company to You.
Terms and Conditions (also referred as "Terms") mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.
Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.
Website refers to Scent Away, accessible from https://scentaway.co/
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Acknowledgment
These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.
Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.
By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.
You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.
Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.
Placing Orders for Goods
By placing an Order for Goods through the Service, You warrant that You are legally capable of entering into binding contracts.
Your Information
If You wish to place an Order for Goods available on the Service, You may be asked to supply certain information relevant to Your Order including, without limitation, Your name, Your email, Your phone number, Your credit card number, the expiration date of Your credit card, Your billing address, and Your shipping information.
You represent and warrant that: (i) You have the legal right to use any credit or debit card(s) or other payment method(s) in connection with any Order; and that (ii) the information You supply to us is true, correct and complete.
By submitting such information, You grant us the right to provide the information to payment processing third parties for purposes of facilitating the completion of Your Order.
Erase Personal Data Requests:
All requests for personal data erasure will follow Shopify's guidelines found here:
https://help.shopify.com/en/manual/your-account/privacy/GDPR/processing-gdpr-data-requests#process-erasure-requests
There is by default a 180 day delay from the time the request is made to ensure all charge backs and other financial transactions are completed. Once the 180 days have passed, a confirmation email will be issued confirming the personal data erasure. By using this website to purchase product(s) you are agreeing to the default Shopify process and policy as outlined in the link above.
Hours of Operation
Our hours of operation are from Monday - Friday 8:00am - 3:00pm PST. Support for orders is only provided during normal business hours. Any support request received after hours will not be processed until the next business day. Requests received after Friday 3:00pm will not be address until the following Monday. On holiday weekend where Monday is a designated holiday, requests are not address until Tuesday.
Order Cancellation
We reserve the right to refuse or cancel Your Order at any time for certain reasons including but not limited to:
- Goods availability
- Errors in the description or prices for Goods
- Errors in Your Order
We reserve the right to refuse or cancel Your Order if fraud or an unauthorized or illegal transaction is suspected.
Your Order Cancellation Rights
Any Goods you purchase can only be returned in accordance with these Terms and Conditions and Our Returns Policy.
Our Returns Policy forms a part of these Terms and Conditions. Please read our Returns Policy to learn more about your right to cancel Your Order.
Your right to cancel an Order only applies to Goods that are returned in the same condition as You received them. You should also include all of the products instructions, documents and wrappings. Goods that are damaged or not in the same condition as You received them or which are worn simply beyond opening the original packaging will not be refunded. You should therefore take reasonable care of the purchased Goods while they are in Your possession.
We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
You will not have any right to cancel an Order for the supply of any of the following Goods:
- The supply of Goods made to Your specifications or clearly personalized.
- The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
- The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
- The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.
- The supply of digital content which is not supplied on a tangible medium if the performance has begun with Your prior express consent and You have acknowledged Your loss of cancellation right.
Availability, Errors and Inaccuracies
We are constantly updating Our offerings of Goods on the Service. The Goods available on Our Service may be mispriced, described inaccurately, or unavailable, and We may experience delays in updating information regarding our Goods on the Service and in Our advertising on other websites.
We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.
Prices Policy
The Company reserves the right to revise its prices at any time prior to accepting an Order.
The prices quoted may be revised by the Company subsequent to accepting an Order in the event of any occurrence affecting delivery caused by government action, variation in customs duties, increased shipping charges, higher foreign exchange costs and any other matter beyond the control of the Company. In that event, You will have the right to cancel Your Order.
Payments
All Goods purchased are subject to a one-time payment. Payment can be made through various payment methods we have available, such as Visa, MasterCard, Affinity Card, American Express cards or online payment methods (PayPal, for example).
Payment cards (credit cards or debit cards) are subject to validation checks and authorization by Your card issuer. If we do not receive the required authorization, We will not be liable for any delay or non-delivery of Your Order.
Subscriptions
Subscription period
The Service or some parts of the Service are available only with a paid Subscription. You will be billed in advance on a recurring and periodic basis (such as daily, weekly, monthly or annually), depending on the type of Subscription plan you select when purchasing the Subscription.
At the end of each period, Your Subscription will automatically renew under the exact same conditions unless You cancel it or the Company cancels it.
Subscription cancellations
You may cancel Your Subscription renewal through Your Account settings. You will not receive a refund for the fees You already paid for Your current Subscription period and You will be able to access the Service until the end of Your current Subscription period.
Billing
You shall provide the Company with accurate and complete billing information including full name, address, state, zip code, telephone number, and a valid payment method information.
Should automatic billing fail to occur for any reason, the Company will issue an electronic invoice indicating that you must proceed manually, within a certain deadline date, with the full payment corresponding to the billing period as indicated on the invoice.
Fee Changes
The Company, in its sole discretion and at any time, may modify the Subscription fees. Any Subscription fee change will become effective at the end of the then-current Subscription period.
The Company will provide You with reasonable prior notice of any change in Subscription fees to give You an opportunity to terminate Your Subscription before such change becomes effective.
Your continued use of the Service after the Subscription fee change comes into effect constitutes Your agreement to pay the modified Subscription fee amount.
Refunds
Except when required by law, paid Subscription fees are non-refundable.
Certain refund requests for Subscriptions may be considered by the Company on a case-by-case basis and granted at the sole discretion of the Company.
Refunds are only issued upon receiving the returned purchased goods.
Refunds are issued for the amount of the product price and do not include shipping charges.
Promotions
Any Promotions made available through the Service may be governed by rules that are separate from these Terms.
If You participate in any Promotions, please review the applicable rules as well as our Privacy policy. If the rules for a Promotion conflict with these Terms, the Promotion rules will apply.
User Accounts
When You create an account with Us, You must provide Us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of Your account on Our Service.
You are responsible for safeguarding the password that You use to access the Service and for any activities or actions under Your password, whether Your password is with Our Service or a Third-Party Social Media Service.
You agree not to disclose Your password to any third party. You must notify Us immediately upon becoming aware of any breach of security or unauthorized use of Your account.
You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than You without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene.
Intellectual Property
The Service and its original content (excluding Content provided by You or other users), features and functionality are and will remain the exclusive property of the Company and its licensors.
The Service is protected by copyright, trademark, and other laws of both the Country and foreign countries.
Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of the Company.
AFFLIATE TERMS & CONDITIONS:
This Scent Away Affiliate Agreement (the “Agreement” sets forth the complete terms and conditions that apply to a party’s participation in the Affiliate Program (the “Program) of Scent Away. As used in this Agreement, the terms “we” and “Merchant” mean Scent Away, and the terms “you” and “affiliate” mean the applicant party (each referred to herein as a “Party” and collectively as the “Parties”).
Background
Enrollment
To begin the enrollment process, you must be selected for the Scent Away Affiliate Program and submit a completed registration application at the Affiliatly Site. We will evaluate your registration as a partner for the Affiliate Program and promptly notify you of your acceptance. We may choose to reject your application if we determine, in our sole discretion, that Affiliate Accounts are not suitable for the Program for any reason, including but not limited to, inclusion of content that is any way unlawful, harmful, threatening, defamatory, obscene, harassing or racially, ethnically or otherwise objectionable. Unsuitable Affiliate Accounts include, without limitation, accounts that contain or link to (i) sexually explicit, pornographic or obscene content (whether in text or graphics), (ii) speech or images that are offensive, profane, hateful, threatening, defamatory, libelous, harassing or discriminatory (whether based on race, ethnicity, creed, religion, gender, sexual orientation, physical disability or otherwise), (iii) graphic violence, (iv) content related to liquor, tobacco, firearms, drugs, gambling, crime or death, (v) politically sensitive or controversial issues, (vi) any unlawful behavior or conduct, including materials that infringe our intellectual property rights or those of any third party. We may, at our discretion, permanently bar you from participation in the Affiliate Program if your Accounts are inconsistent with our objectives or the operation of our Program
Terms & Conditions
In consideration of the promises set forth below, the parties agree as follows:
1. Affiliate’s Responsibilities
a. For the purposes of this Agreement, an “Invitation” will be defined as an email sent from Merchant to Affiliate inviting Affiliate to participate in a specified marketing campaign. Affiliate will comply with specific marketing campaign objectives and complete campaign requirements according to the specified campaign timeline. Affiliate gives the Merchant permission to use the Affiliate’s posts in creative promotional materials for the Merchant - including, but not limited to: e-newsletters, emails, sweepstakes and social media campaigns. Affiliate must comply with minimum post frequency, but may post to Affiliate Accounts as many times as desired during each marketing campaign. The position, prominence and nature of the posts on Affiliate Accounts must comply with any requirements specified in the Engagement, but otherwise will be in the discretion of Affiliate. All content guidelines and requirements that Partner needs in the Program will be provided to Affiliate by the Merchant or the Merchant’s marketing agency (The GCMG Agency). .
b. Affiliate responsibilities (“Affiliate Responsibilities”) will include posting to Affiliate Accounts according to individual Engagement requirements; posting about Merchant and tagging Merchant Accounts amount agreed to upon registration; testing Merchant’s new products and providing feedback; and adding indication of Program enrollment to Instagram profile. In addition, Affiliate
must keep Instagram profile set to "Public" throughout the duration of the ambassador program.
c. Affiliate assignment must remain on the Affiliate’s social channel(s) for the duration of the Affiliate Program.
d. Affiliate may not make any representations, warranties or other statements concerning Merchant, the Merchant Site, any of Merchant’s products or services, or the Merchant Site policies, except as expressly authorized under the terms of the Engagement.
e. Affiliate may not promote or post content for competitor brands including but not limited to: Pretty Litter, Fresh Step, NonScents, and Tidy Cats.
2. Rewards
a. Merchant will provide the Affiliate with the rewards (the “Rewards”) specified in the Program if Affiliate complies with and completes Engagement and Program requirements. The rewards include an Affiliate link that provides Affiliate 20% of all commission, an Affiliate link that provides Affiliate 10% of all commission and a 10% coupon code, opportunities to be featured on Merchant’s social media accounts, and free retail items from Merchant. The Rewards will not include any refunds, chargebacks, bad debt, taxes, or shipping and handling costs.
b. Merchant will have the sole right and responsibility to process all purchases made by Customers. Affiliate acknowledges that all agreements relating to sales to Customers will be between Merchant and the applicable Customer.
3. Ownership and Licenses
a. Each party owns and will retain all rights, title and interest in its names, logos,
trademarks, service marks, trade dress, copyrights and proprietary technology, including, without limitation, those names, logos, trademarks, service marks, trade dress, copyrights and proprietary technology currently used or which may be developed and/or used by it in the future.
b. Merchant grants Affiliate a revocable, non-exclusive, worldwide license to use, reproduce and transmit Merchant’s names, logos, trademarks, service marks, trade dress and proprietary technology (the “Merchant Intellectual Property”) as designated in the Engagement or during the enrollment process in the Program, on the Affiliate Accounts, solely for the purpose of completing Engagement and Program requirements. Except as expressly set forth in this Agreement or permitted by applicable law, Affiliate may not copy, distribute, modify, reverse engineer or create derivative works from the Merchant Intellectual Property. Affiliate may not sublicense, assign or transfer any such licenses, and any attempt at such sublicense, assignment or transfer is void.
c. All content must be reviewed and approved by the Merchant or the Merchant’s marketing agency (The GCMG Agency). prior to posting to Affiliate Accounts. Upon Merchant’s request, Affiliate must immediately remove from the Affiliate Accounts any content that is posted to Affiliate Accounts that Merchant, in its sole discretion, deems negotiable.
4. Termination
a. Either Party may terminate any Engagement at any time by revoking its acceptance of the Engagement by notifying the other Party.
5. Representations
a. Each Party represents to the other that (a) it has the authority to enter into this Agreement and sufficient rights to grant any licenses hereby, and (b) any material which is provided to the other party and displayed on the other Party’s Account will not (i) infringe on any third-party copyright, patent, trademark, trade secret or other proprietary rights or right of publicity or privacy; (ii) violate any applicable law, statute, ordinance or regulation; (iii) be defamatory or libelous; (iv) be lewd, pornographic or obscene; (v) violate any laws regarding unfair competition, anti-discrimination or false advertising; (vi) promote violence or contain hate speech; or (vii) contain viruses, trojan horses, worms, time bombs, cancelbots or other similar harmful or deleterious programming routines.
6. Cross-Indemnification
a. Each Party agrees to indemnify, defend and hold harmless the other Party and its affiliates, directors, officers, employees and agents from and against any and all liability, claims, losses, damages, injuries or expenses brought by a third party arising out of a breach, or alleged breach, of any of its representations or obligations herein.
7. Limitation of Liability
a. In no event will either Party be liable to the other Party for any direct, indirect, special, exemplary, consequential or incidental damages arising from or in connection with this Agreement, even if informed of the possibility of such damages. In no event will the aggregate liability of Merchant to Affiliate under this Agreement exceed the total undisputed Rewards due and owing Affiliate hereunder.
8. General
a. Each Party will act as authority to obligate or bind the other in any respect.
b. This Agreement may be agreed to in more than one counterpart, each of which together will form one and the same instrument. The Parties agree that execution may be achieved in any format convenient to the Parties.
c. The provisions of this Agreement are independent of and separable from each other, and no provision will be affected or rendered invalid or unenforceable by virtue of the fact that for any reason any other or others of them may be invalid
or unenforceable in whole or in part.
Your Feedback to Us
You assign all rights, title and interest in any Feedback You provide the Company. If for any reason such assignment is ineffective, You agree to grant the Company a non-exclusive, perpetual, irrevocable, royalty free, worldwide right and license to use, reproduce, disclose, sub-license, distribute, modify and exploit such Feedback without restriction.
Links to Other Websites
Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company.
The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.
We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.
Termination
We may terminate or suspend Your Account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.
Upon termination, Your right to use the Service will cease immediately. If You wish to terminate Your Account, You may simply discontinue using the Service.
Limitation of Liability
Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service or 100 USD if You haven't purchased anything through the Service.
To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.
Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party's liability will be limited to the greatest extent permitted by law.
"AS IS" and "AS AVAILABLE" Disclaimer
The Service is provided to You "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.
Without limiting the foregoing, neither the Company nor any of the company's provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.
Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.
Governing Law
The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.
Disputes Resolution
If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.
United States Federal Government End Use Provisions
If You are a U.S. federal government end user, our Service is a "Commercial Item" as that term is defined at 48 C.F.R. §2.101.
United States Legal Compliance
You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a "terrorist supporting" country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.
Severability and Waiver
Severability
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.
Waiver
Except as provided herein, the failure to exercise a right or to require performance of an obligation under this Terms shall not effect a party's ability to exercise such right or require such performance at any time thereafter nor shall be the waiver of a breach constitute a waiver of any subsequent breach.
Translation Interpretation
These Terms and Conditions may have been translated if We have made them available to You on our Service. You agree that the original English text shall prevail in the case of a dispute.
Changes to These Terms and Conditions
We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.
By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.
Contact Us
If you have any questions about these Terms and Conditions, You can contact us:
- By email: Support@scentaway.co